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Role of loved ones

Family, friends, colleagues, employers — hearing loss affects everyone around. You can take action.

Is someone close to you hard of hearing?

You can act to both limit the effects of hearing loss on your personal, family or professional relationship, while helping the person with hearing loss.

Volume too high

The person turns the radio or television volume up excessively.

Doesn't respond

Doesn't hear the phone or the doorbell. Doesn't react.

Asks you to repeat

Often asks for the same information to be repeated during the day.

Avoids groups

Withdraws from family meals, meetings, noisy restaurants. Gradual isolation.

Tired after conversations

The effort to concentrate on understanding speech is exhausting. The person seems excessively tired.

Frequent misunderstandings

Reacts inappropriately or answers off-topic. Difficulty in conversation.

How to communicate with a loved one who is hard of hearing

A few simple adjustments change everything. Misunderstandings are not ill will — they are physical obstacles, not relational ones.

Get their attention before speaking

Touch their shoulder or make a visual signal. Don't speak from another room.

Face the person

Lip reading is an essential complement. Keep your face lit, not backlit.

Speak clearly

Not louder, but more clearly. Don't over-exaggerate your articulation.

Reduce background noise

Television, music, side conversations — background noise is the main enemy.

Rephrase rather than repeat

If the person hasn't understood, rephrase it differently rather than simply repeating.

Be patient

Listening fatigue is real. By the end of the day, the ability to concentrate declines.

Seeing to understand

An awareness project on hearing disability initiated, among others, by Fondation Audition Suisse. Simple, accessible resources to better understand deaf and hard-of-hearing people.

Communicate better

Practical tips to improve exchanges with people who are hard of hearing.

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Raise awareness

Posters, educational content and materials to raise public awareness.

View the resources

Find interpreters

Access useful resources and contacts to make communication easier.

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